Matching supply and demand. The Broker has a database of suppliers. A regular visitor of conferences to stay in tune with the latest developments. Regular visits of suppliers. Works together with Purchasing to cater for the best contracts and the life cycle of preferred suppliers.

Sometimes The Broker is in charge of annual education budgets, but most often departments have their own budgets that are being spend through The Broker.

Supply of educational interventions based on standard programs. If there is a need for ‘specials’ external vendors are asked to design new products. Education is a specific capability that is not part of the core business of the organisation.

To manage quality, The Broker usually evaluates at Kirkpatrick Levels 1 & 2 for targeted programs.